Awesome hair ! Loved how soft and smooth it was ! Seller was very good with communication and keep tracking of the item and informing me.
(09 Nov. 2019 09:43)
Very fast shipping, Very good communication, Hair has no smell, hair is bouncy, and hair is soft. I will definitely order again :)
(02 Nov. 2019 10:23)
14, 16 and 18 and a 16 closure
I just want to share how much I love this beautiful hair. I've had this hair for almost 6 months and worn it everyday since. This is my second purchase and I'm not disappointed. I love this hair!
(30 Apr. 2019 05:36)
24 26 28 with 18
Hair came in 4 days great quality. I ordered loose wave 24 in 26 in and 28. Love the hair
(09 Mar. 2019 08:10)
24 24 26 with 18
Love the hair , very soft . Still have nice curl even after washing . Will definitely be ordering from here more
(05 Jan. 2019 03:03)
22 22 22 with 12
Love love this texture and hair all together I've been complimented so many times I ordered last month but installed today for my birthday
(09 Aug. 2018 01:02)
20 20 20 with 14
Hair came very fast ! About 2 days And i got it ! Quality is good , hair is beautiful. I colored them a bit lighter . After washing the curls is as the same as before ,I actually like that the hair is fizzy , because they look good in my natural hair. I bet that im the only one who made a clip ins from it , not sew in :) ordered 20inch 3 bundles . It's enough for clip in full head :) thanks ! The communication was great :)
(12 May. 2018 11:26)
26 26 28 with 14
Love love loveee the hair !! Haven't straightened it yet to really know wassap ! Bt over all I love it so far . Just got mines installed today
(15 Mar. 2018 03:45)
16 18 20 with 14
The hair is super soft and nice I love it I recommend it 10/10.
(05 Feb. 2018 02:15)
24 24 26 with 14
I have had this hair installed for a few days now and I can honestly say it's the best ever. I've never tried loose wave hair before and I'm glad I chose this vender to be my first time. After I cowashed this hair it was even more soft than before. Hair is super light but still full three bundles was definitely enough for me. The natural wave pattern is beautiful but I did wand curl this hair and it takes heat very well and it does hold its curl. The ends of the hair is a little bit more bushy and frizzy than I would like but nothing too serious. Slight shedding which is normal. The hair is very true to length and that's what I'm most happy with. Overall great hair; beautiful hair and I will MOST definitely order from this vender again
(20 Dec. 2017 12:56)
14 16 18 with 14
okay so i finally got in the hair installed & im in love!!! the hair is so soft and full of bounce. the first picture is the day i got it installed, it was straightened at the top with curls at the bottom. the next two pictures are from 2 days later when i decided to wash the hair & let it air dry. i've received so many compliments on this hair. i'm definitely buying again!! this is loose way '14, '16, & '18 with a '14 closure!
(15 Aug. 2017 23:51)
22 24 26 with 16
I have the lengths 22,24,26. The hair came very neatly packaged and super fast. I ordered this hair Monday and received it Thursday afternoon. Which is AMAZING!! . The seller is super super friendly and she let me know what was going on the whole time as well as give me great tips. She was all around amazing as well. The hair is very beautiful the wefts are decent for them being long which is a good thing. They bundles are THICK. Just nice and full. The only thing is that it does have a SLIGHT smell. Nothing too serious. I'm sure after co-washing that smell will come right out. The hair is really bouncy and super soft. I got a few strands while running my fingers through it but no biggy (all hair sheds) it's very true to length. I will definitely be back with a update after I co-wash and install this hair.
(15 Aug. 2017 20:43)
18 18 20 with 16
LOVE LOVE LOVEEEEE THIS HAIR, live in the U.K. Took about 3 days,, but regardless the hair is soft smallest smell of like a warehouse but after a wash that will definable come out making it into a wig so I'll be sure to leave additional feedback - seller is so cute - kept in contact with me all the way through and made sure I received it in due time thank you so much !!!!
(12 Aug. 2017 21:22)
14 14 16 with 12
The order came in very fast and it's bouncy the way I want it. It's very soft and the owner kind of communicated with me.
At SuperNova, customer satisfaction is always our top priority. Our dedicated Quality and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed. If you are not satisfied with the items you received, we can easily arrange an exchange or a refund for you. we are here to help! Please feel to contact us if you have any issue with your order!
SuperNova Products Free Shipping
US in-stock orders will be shipped from our New York, US warehouse.
1.Free shipping : Shipping time / 2-5 working days by USPS.
2.Express Shipping ( Value $35 ) :Shipping Time / 1-3 working days.
International Orders Will Be Shipped From China Warehouse
1.Free Shipping Main Shipping Methods: Fedex, DHL, UPS, GES. Time:3-7 Working Days To Arrive With Regular Free Shipping.
how to reach us
You may contact us on our website or by email/ text. The SuperNova Hair team operates seven days a week. 24 hours a day. We always guarantee a response with in 24 hours (Text & Email).Your satisfaction is supernova.com store mission.
Additional Notes about warranty
1.All returns must first be approved by our customer service team, you need request an RMA online. Returned items without RMA will not be accepted.
2.All returns items must be in brand new condition, unused/unworn, unwashed, come with all original tags and their original packaging.
3.Items returned within 30 days since your original order receipt is eligible for a refund. For full refund requests, items must be returned its original state unaltered, unworn, undamaged and with tags attached in original packaging. Please make sure the hair is INTACT and the LACE has NOT been cut. For partial refund requests, contact customer service first, and send the items back after confirmation, Once the returned item is received and inspected with label No Problem, refund will be processed to the previous payment account.
* Please note that free gifts should be returned together with the main products. After the return request is agreed, the package can be shipping back to the address given by the customer service. Please kindly send email with your order number and returned shipping number after package's shipped out. SuperNova undertake all the return shipping fee from the US. For the other countries, taxes&shipping fee generated from returning will be paid by the buyer, the final refund amount will be the order price misused our receiving cost like tax and processing fee,etc.
4.For Artificial reason cause the items damaged, cannot be returned or exchanged, eg:cut the lace, hair has been washed/ dyed/ bleached...
5.You may be asked to provide personal details for returns or exchanges. These details will be used for the purpose of processing return.
questions and answers
ask a question
Question:Is the hair soft?
Answer: Yes, the hair is soft, all of the hair is 100% human hair with the best quality.
Question:Is this hair human hair?
Answer: Yeah, it only could be bleached to #27 color, it couldn’t be bleached to lighter color. Suggest that you find a professional hai
Question:Can I colour the hair to different color?
Answer: Yes, you could choose it.
Question:Can I use installment payments?
Answer: Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
Question:Can I sleep with my hair?
Answer: Of course you can make any styles as you want. Suggest that you find a professional hairstylist to do it to reach better style.
Question:Can I restyle the hair?
Answer: Yes, SuperNova can offer the express shipping. You can contact with customer service to consult.
Question:Do you provide express shipping?
Answer: Yes, you could use the debit card or the credit card.
Question:Can I pay it by card?
Answer: You’d better wash and condition your hair twice a week.
Question:Can I get some free gifts?
Answer: Yes, I placed several orders and received many gifts, and I also like them very much.
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