The hair was soft and my package came correct all my inches
(23 Jan. 2020 20:31)
(30 Jan. 2019 08:17)
Loved Loved !
I love this hair. I have 18’ frontal with 20,22,24 bundles. My first color was yellow, then I removed the yellow and did a rainbow dye and the hair still held up perfectly ! Would recommend to anyone! Tune in to my YouTube for the whole process AlexusNyeshiaXO
(30 Jan. 2019 08:16)
Overall I think the hair is great. I sealed my bundles so the hair really only sheds maybe 2 or 3 strands while combing it. It hasn't tangled badly on me either. It can snag a little. But since I straightened it, it rarely if ever tangled. It has a natural wave pattern which is really nice. I personally recommend it. It's well worth the price.
(09 Aug. 2018 04:54)
This hair is the best ! Very soft and silky . Shipping was fast 2 - 3 days max. I love love love this unit . Minimal shedding . Follow my IG @zoe._.doll for my pictures.
At SuperNova, customer satisfaction is always our top priority. Our dedicated Quality and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed. If you are not satisfied with the items you received, we can easily arrange an exchange or a refund for you. we are here to help! Please feel to contact us if you have any issue with your order!
SuperNova Products Free Shipping
US in-stock orders will be shipped from our New York, US warehouse.
1.Free shipping : Shipping time / 2-5 working days by USPS.
2.Express Shipping ( Value $35 ) :Shipping Time / 1-3 working days.
International Orders Will Be Shipped From China Warehouse
1.Free Shipping Main Shipping Methods: Fedex, DHL, UPS, GES. Time:3-7 Working Days To Arrive With Regular Free Shipping.
how to reach us
You may contact us on our website or by email/ text. The SuperNova Hair team operates seven days a week. 24 hours a day. We always guarantee a response with in 24 hours (Text & Email).Your satisfaction is supernova.com store mission.
Additional Notes about warranty
1.All returns must first be approved by our customer service team, you need request an RMA online. Returned items without RMA will not be accepted.
2.All returns items must be in brand new condition, unused/unworn, unwashed, come with all original tags and their original packaging.
3.Items returned within 30 days since your original order receipt is eligible for a refund. For full refund requests, items must be returned its original state unaltered, unworn, undamaged and with tags attached in original packaging. Please make sure the hair is INTACT and the LACE has NOT been cut. For partial refund requests, contact customer service first, and send the items back after confirmation, Once the returned item is received and inspected with label No Problem, refund will be processed to the previous payment account.
* Please note that free gifts should be returned together with the main products. After the return request is agreed, the package can be shipping back to the address given by the customer service. Please kindly send email with your order number and returned shipping number after package's shipped out. SuperNova undertake all the return shipping fee from the US. For the other countries, taxes&shipping fee generated from returning will be paid by the buyer, the final refund amount will be the order price misused our receiving cost like tax and processing fee,etc.
4.For Artificial reason cause the items damaged, cannot be returned or exchanged, eg:cut the lace, hair has been washed/ dyed/ bleached...
5.You may be asked to provide personal details for returns or exchanges. These details will be used for the purpose of processing return.
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