I am 100% satisfied with the hair, I totally love it, very thick~
(18 Nov. 2019 00:01)
18 18 20 20
I came across SUPERNOVA before but I hesitated to buy hair only because I wasn't sure what I would get my 1st time. My cousins brought hair from SUPERNOVA and I fell in love with it. But the ultimate test was ordering hair for myself. I'd ordered four 20in and let me tell you !!!! The hair is amazing, I LOVE the hair... no smell... ends looked cut... after washing you couldn't tell... the ends look just right. The hair is so soft ! Lots of movement!! Shipping was so fast I believe 2-3!! The price was reasonable and affordable for me. I THINK I FOUND MY NEW HAIR VENDOR !! I plan to make a unit and dye the hair within a week or two. You can look at pictures of the hair after installed and dye , I'm giving it 5 stars because this hair is really good,i love it so much!!
(03 Jan. 2019 12:17)
14 14 16 16
I love love LOVE this hair!!!! It doesn't smell or tangle and best of all NO SHEDDING!!!! It was super soft even after washing it it remained soft. I would definitely order again and again !!!!
(04 Dec. 2018 10:12)
22 22 22 24
Perfect!!! the hair Is very soft, no tangles, with las Tips full and healthy. ago two weeks it took stall and not to enredadado, it's soft and Bright! very happy By have bought in mscat... volvere to buy here! to other seller Is very attentive and friendly! the Shipping also Is very Rapido, in two days came to me SPAIN! very happy!! ❤
(19 Oct. 2018 03:26)
20 20 22 22
The delivery only took 2 working days to reach me im certainly buying again the hair is of great quality im happy
(19 Aug. 2018 04:31)
22 22 24 24
I love this vendor. I will always keep coming back. This is my second time buying from them. Communication was great and they were very cooperative.
(19 Jun. 2018 11:23)
16 16 18 18
I've purchased this hair twice and it hasn't failed me . It has a little smell but shampooing & deep conditioning will help . IT'S SUPER SOFT & takes dye very well .
(14 Apr. 2018 01:05)
22 22 22 22
the hair is forever beautiful.... im not leaving this supplier. theyve been loyal.ever since...
(09 Feb. 2018 11:29)
22 22 22
GREAT!! Communication from seller, hair arrived in 3 days and came in a cute box. Texture of hair feels great, haven't installed it yet but when i do will add another review, i do recommend
(17 Dec. 2017 10:19)
20 20 22 22
The hair is SO soft! Very full. Little to no shedding. The shipping was extremely fast. I ordered it Saturday & it came Wednesday!! Communication was thorough & she helped me every step of the way. Will definitely be ordering again!!
(20 Aug. 2017 22:33)
12 12 14 14
It was great I only had short length but I definitely want to try it in long lengths it is very soft and straightens well. The ends of the short hair does curl out I used the hair for my senior portraits I only had it in for 2 weeks tho. It came in about 3-4 days fast shipping
At SuperNova, customer satisfaction is always our top priority. Our dedicated Quality and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed. If you are not satisfied with the items you received, we can easily arrange an exchange or a refund for you. we are here to help! Please feel to contact us if you have any issue with your order!
SuperNova Products Free Shipping
US in-stock orders will be shipped from our New York, US warehouse.
1.Free shipping : Shipping time / 2-5 working days by USPS.
2.Express Shipping ( Value $35 ) :Shipping Time / 1-3 working days.
International Orders Will Be Shipped From China Warehouse
1.Free Shipping Main Shipping Methods: Fedex, DHL, UPS, GES. Time:3-7 Working Days To Arrive With Regular Free Shipping.
how to reach us
You may contact us on our website or by email/ text. The SuperNova Hair team operates seven days a week. 24 hours a day. We always guarantee a response with in 24 hours (Text & Email).Your satisfaction is supernova.com store mission.
Additional Notes about warranty
1.All returns must first be approved by our customer service team, you need request an RMA online. Returned items without RMA will not be accepted.
2.All returns items must be in brand new condition, unused/unworn, unwashed, come with all original tags and their original packaging.
3.Items returned within 30 days since your original order receipt is eligible for a refund. For full refund requests, items must be returned its original state unaltered, unworn, undamaged and with tags attached in original packaging. Please make sure the hair is INTACT and the LACE has NOT been cut. For partial refund requests, contact customer service first, and send the items back after confirmation, Once the returned item is received and inspected with label No Problem, refund will be processed to the previous payment account.
* Please note that free gifts should be returned together with the main products. After the return request is agreed, the package can be shipping back to the address given by the customer service. Please kindly send email with your order number and returned shipping number after package's shipped out. SuperNova undertake all the return shipping fee from the US. For the other countries, taxes&shipping fee generated from returning will be paid by the buyer, the final refund amount will be the order price misused our receiving cost like tax and processing fee,etc.
4.For Artificial reason cause the items damaged, cannot be returned or exchanged, eg:cut the lace, hair has been washed/ dyed/ bleached...
5.You may be asked to provide personal details for returns or exchanges. These details will be used for the purpose of processing return.
questions and answers
ask a question
Question:Is the hair soft?
Answer: Yes, the hair is soft, all of the hair is 100% human hair with the best quality.
Question:Is this hair human hair?
Answer: Yeah, it only could be bleached to #27 color, it couldn’t be bleached to lighter color. Suggest that you find a professional hai
Question:Can I colour the hair to different color?
Answer: Yes, you could choose it.
Question:Can I use installment payments?
Answer: Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
Question:Can I sleep with my hair?
Answer: Of course you can make any styles as you want. Suggest that you find a professional hairstylist to do it to reach better style.
Question:Can I restyle the hair?
Answer: Yes, SuperNova can offer the express shipping. You can contact with customer service to consult.
Question:Do you provide express shipping?
Answer: Yes, you could use the debit card or the credit card.
Question:Can I pay it by card?
Answer: You’d better wash and condition your hair twice a week.
Question:Can I get some free gifts?
Answer: Yes, I placed several orders and received many gifts, and I also like them very much.
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