bouncy soft curls. came quick as hair always does. will be dying and will be posting photos and more feedback after used a month!!
(28 Jan. 2020 04:07)
18 18 18 with 16''
The hair is amazing!!! It looks great and have a really nice curl pattern. The frontal is pretty thick as well. The communication with this company is outstanding. They constantly message you informing you of your package and even when it’s delivered and signed for.Just beautiful hair.
(20 Dec. 2019 06:41)
Brazilian deep wave
I love the hair very soft out the pack
Love the pattern
When I put product in it it waved up and curled beautiful
Love hair ordering more
(26 Mar. 2019 10:05)
16 16 16 with 16
Love my hair
(14 Feb. 2019 09:30)
12 12 12 with 12
this hair feels amazing, doesnt have a weird smell, looks amazing, doesnt seem to shed so far.. so excited to install
At SuperNova, customer satisfaction is always our top priority. Our dedicated Quality and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed. If you are not satisfied with the items you received, we can easily arrange an exchange or a refund for you. we are here to help! Please feel to contact us if you have any issue with your order!
SuperNova Products Free Shipping
US in-stock orders will be shipped from our New York, US warehouse.
1.Free shipping : Shipping time / 2-5 working days by USPS.
2.Express Shipping ( Value $35 ) :Shipping Time / 1-3 working days.
International Orders Will Be Shipped From China Warehouse
1.Free Shipping Main Shipping Methods: Fedex, DHL, UPS, GES. Time:3-7 Working Days To Arrive With Regular Free Shipping.
how to reach us
You may contact us on our website or by email/ text. The SuperNova Hair team operates seven days a week. 24 hours a day. We always guarantee a response with in 24 hours (Text & Email).Your satisfaction is supernova.com store mission.
Additional Notes about warranty
1.All returns must first be approved by our customer service team, you need request an RMA online. Returned items without RMA will not be accepted.
2.All returns items must be in brand new condition, unused/unworn, unwashed, come with all original tags and their original packaging.
3.Items returned within 30 days since your original order receipt is eligible for a refund. For full refund requests, items must be returned its original state unaltered, unworn, undamaged and with tags attached in original packaging. Please make sure the hair is INTACT and the LACE has NOT been cut. For partial refund requests, contact customer service first, and send the items back after confirmation, Once the returned item is received and inspected with label No Problem, refund will be processed to the previous payment account.
* Please note that free gifts should be returned together with the main products. After the return request is agreed, the package can be shipping back to the address given by the customer service. Please kindly send email with your order number and returned shipping number after package's shipped out. SuperNova undertake all the return shipping fee from the US. For the other countries, taxes&shipping fee generated from returning will be paid by the buyer, the final refund amount will be the order price misused our receiving cost like tax and processing fee,etc.
4.For Artificial reason cause the items damaged, cannot be returned or exchanged, eg:cut the lace, hair has been washed/ dyed/ bleached...
5.You may be asked to provide personal details for returns or exchanges. These details will be used for the purpose of processing return.
questions and answers
ask a question
Question:Is the hair soft?
Answer: Yes, the hair is soft, all of the hair is 100% human hair with the best quality.
Question:Is this hair human hair?
Answer: Yeah, it only could be bleached to #27 color, it couldn’t be bleached to lighter color. Suggest that you find a professional hai
Question:Can I colour the hair to different color?
Answer: Yes, you could choose it.
Question:Can I use installment payments?
Answer: Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
Question:Can I sleep with my hair?
Answer: Of course you can make any styles as you want. Suggest that you find a professional hairstylist to do it to reach better style.
Question:Can I restyle the hair?
Answer: Yes, SuperNova can offer the express shipping. You can contact with customer service to consult.
Question:Do you provide express shipping?
Answer: Yes, you could use the debit card or the credit card.
Question:Can I pay it by card?
Answer: You’d better wash and condition your hair twice a week.
Question:Can I get some free gifts?
Answer: Yes, I placed several orders and received many gifts, and I also like them very much.
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